Priority Services Register
Free support for customers who need extra help.
What are Priority Services?
The Priority Services Register (PSR) is a free service provided by energy suppliers and network operators to customers in need. It helps us to identify customers who may need extra support, especially in an emergency.
Who is eligible?
You may be eligible if you:
- Are of pensionable age
- Are disabled or chronically sick
- Have a long-term medical condition
- Have a hearing or visual impairment
- Live with children under 5
- Are experiencing a difficult life event (e.g., bereavement, job loss)
Register for Priority Services